Refund policy

1. Deadlines for requests for refunds

Customer requests for refunds are accepted only within 24 hours from the moment the order is executed. After the expiration of this period, the company reserves the right to refuse a refund.

2. Refund in case of non-performance of the service

If the service was not fully performed due to technical problems on the part of the company, the client is entitled to a refund. The client must provide evidence of non-performance of the service, such as reports or social network statistics.

3. Order cancellation

The client has the opportunity to cancel the order before it starts. If the order is canceled before it is completed, the company will refund the client in full to the balance.

4. Refund to the original source of payment

If the refund is approved, the company returns the amount to the original source of payment that was used to replenish the balance within a week.

5. Terms of use

The Client undertakes to use the services in accordance with the rules and policies of social networks, as well as applicable law. In case of violation of the terms of use, the company reserves the right to refuse a refund.

6. Contact support

The client can contact the company's support service in case of questions or problems related to the services. The Company undertakes to consider the client's issues within a reasonable time and offer a solution, including a refund, if appropriate.

Note:

The company reserves the right to change the refund policy without prior notice. In the event of a policy change, the current version will be posted on our website or made available to the customer upon request.

Exceptions:

In some cases, the company may refuse to refund funds, such as cases where the client violated the terms of use or provided false information when placing an order. The Company reserves the right to make refund decisions at its sole discretion.